Privacy
Privacy notice
Last updated: August 17, 2026
Information you provide
When you send an inquiry or product-support request, we receive the contact, order and product details you enter, such as your name, email address, model, order number and description of the issue.
How we use it
We use this information to respond to your request, prepare product or quotation information, support orders and improve customer service. We do not sell inquiry information.
Website experience analytics
We use Microsoft Clarity to understand aggregated clicks, scrolling and usability issues so we can improve the website. Inquiry, support and job-application forms are explicitly masked, and their entered contents are not included in Clarity recordings. Clarity cookies are disabled for this project. Microsoft processes the interaction data as our analytics provider; learn more in the Microsoft Privacy Statement.
Protection and retention
We apply reasonable technical and organizational safeguards. We retain inquiry records only as long as needed for business, contractual and legal purposes.
Your choices
To request access, correction or deletion of inquiry information, contact sales@ivomation.com.